The team over at PUBG have been working hard on the Steam version of the game in order to prep for the third new map coming soon. Their most recent patch offered a ton of new balance changes, weapons swaps, and more but one thing that players just weren’t feeling were the recent adjustments made to the game’s sound.

The backlash to the most recent changes was immense, and the developers addressed it head on:

Some of you have noticed that we made some changes to the way sound works in PUBG’s most recent patch. First things first: We should have explained the change in the patch notes. We messed up here, and we hope you’ll accept our apology.“

They then added, “Many of you have called us out about not being thorough enough about documenting changes in the patch notes, and rightfully so. It’s something we’re going to try our best to fix going forward, and you guys should absolutely continue to hold us accountable when we miss something. We can and will do better.”

So what’s next for the team and how are they planning on ‘making things right’ with their player base? Bluehole began by explaining the recent changes and what their upcoming course of action is:

“With that said, we’d like to explain what’s changed with the game’s sound systems. We’ll also share how we plan to further improve the systems moving forward. First, the primary audio changes have to do with the sounds other players’ gunshots make. The difference is due to some newly implemented functions of the HRTF (Head Related Transfer Function) plugin.

Previously, this plug-in only affected sounds related to movement, explosions, and empty cartridges—not opponents’ gunshots. You could generally tell whether shots were being fired from your left or right sides, but things were more problematic when trying to differentiate between sounds directly in front of or behind your character. There was also no way to tell whether shots were coming from above or below. Our new implementation of the HRTF plugin fixes both of these issues. ”

You can hear some of the before and after clips here to see the difference they are referring to, especially regarding the gunfire sounds in-game. They then added, “We think these changes are a big improvement that should help you detect the location of enemies much more effectively than before. But we’ve also heard some early feedback that some sounds feel a little “weird” or even “garbled.”

We’re keeping tabs on feedback like this, and we’ll keep making updates to the sound system going forward. In addition, we intend to add some options that’ll let you customize your sound settings on a more granular level.”

In addition to the plan of action, the developers promised to be more transparent in upcoming updates with more open letters such as this one going forward.

What do you think about the PUBG crew’s apology? Do you think this is something worthy of such backlash? Sound off with your thoughts in the comment section below, and don’t forget to check out DFTG on Twitter for gaming and entertainment news live 24/7!