Over 20,000 Toxic CS: GO Players Banned By FACEIT And Google’s Chat AI


As the online gaming community grows its only natural that toxicity between players will also grow. It’s not a fun experience by any means, and companies are trying to find new ways to combat toxic behavior, whether through trying to find particular words to ban, keeping track of reports against other players and more. Recently a new chat AI was implemented by FACEIT in conjunction with Google Cloud and Jigsaw that appears to be making a positive impact on the battle against toxicity, particularly in CS: GO.

FACEIT is the team that organized 2018’s CS:GO London Major and have also created this new chat AI called Minerva. The AI was implemented back in late August of last year and was designed to examine chat messages and deliver warnings based to players sending toxic or spam messages. According to a recent blog post on the company’s website, the AI was able to analyze a massive amount of messages and issue warnings, bans, and more effectively decreasing the amount of toxicity within the game.

To share some insights with you, in the last few months over 200,000,000 chat messages were analyzed and 7,000,000 messages were marked as toxic.

In her first month and half of activity, Minerva issued 90,000 warnings and 20,000 bans for verbal abuse and spam. Toxic messages reduced from 2,280,769 in August to 1,821,723 in September, marking a 20.13% decrease.”

Minerva was trained to look at the chat while in-game and then issue a message when it finds something it perceives as “toxic” or signs of verbal abuse. After also flagging that particular message the chat AI also sent out notifications of either warnings or bans based on how many times the user had been caught sending toxic messages.


CS: GO is currently available for PC, PlayStation 3, and Xbox 360. The Minerva chat AI is pretty impressive, and it’ll be interesting to se just how it will be used in the future to combat toxic and abusive behavior in the gaming community. Let us know your thoughts on this new chat AI and the fight against toxicity in the comments section below. As always don’t forget to follow Don’t Feed the Gamers on Twitter for 24/7 coverage of all things gaming and entertainment.

Chris Calles1485 Posts

Known as "Stash" or Yippee Calles. He's a student of everything, avid adrenaline junkie, and creator of random things. When he's not delving into a game, book, or movie - He's out teaching himself new things or taking part in some pretty epic adventures. You can find him on Facebook, Twitter, Instagram and Tumblr.


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