PlayStation Responds To PS4 Spam Messages Breaking Consoles Issue
It’s a difficult situation to ignore, and it’s a surprise an official response has not been established by Sony and company sooner. Waves of reports circulated all over social media including forum outlets such as Reddit with reports of unassuming messages “bricking” PlayStation 4 consoles, subsequently forcing many owners to factory reset their system. Fellow PS4 users quickly found an alternative until Sony gave the official word to move forward.
Of course, worried owners are looking for answers as an announcement has yet been formally stated to the public. In response to an inquiry from a concerned player, PlayStation UK’s customer service Twitter account said the team is “aware and investigating” the matter. For now, there are a few steps PS4 users can take to quell concerns.
Hello! We are aware and investigating, but it doesn't reset your console to factory settings. All you need to do is delete the message via the PS messaging app, and use Option 5 in Safe Mode to sort your console out. Instructions: https://t.co/vecpA6wnaQ ^DB
— Ask PlayStation UK (@AskPS_UK) October 15, 2018
Instead of taking the steep method of a factory reset for your PS4, console owners can delete the message via the PS Message application available on mobile devices. To ensure personal security, make sure to enter Safe Mode to sort out any issues with the console. Here’s how to enter Safe Mode:
- Turn off the PS4 system by pressing the power button on the front panel. The power indicator will blink for a few moments before turning off.
- Once the PS4 system is off, press and hold the power button again. Release it after you hear the second beep: one beep will sound when you first press, and another seven seconds later.
- Connect the DUALSHOCK 4 with the USB cable and press the PS button on the controller.
What do you think about this persistent problem for PlayStation 4 users? Is this a quick fix, or do you think Sony and company are hard at work to find the source of the issue? Let us know what you think in the comments section below or start a conversation on DFTG Facebook page. To stay up to date on gaming news as it happens, follow us on Twitter! Here’s some of our latest:
Hoi Duong2103 Posts
Hoi is an elusive figure at DFTG, whose favorite past-times include chillin' in the Fade, reading manga, watching anime, collecting novelty items, and gaming.