Nintendo Denies Reports Of Switch Exchange Program (VIDEO)

Nintendo Switch Longer Battery

Following the reveal of a new portable version of the Nintendo Switch, Big N shortly after announced an updated iteration of the current console with notably improved battery life. As news of the hardware’s existence made it’s way across the internet, multiple reports began to suggest that Nintendo would provide a Switch exchange program–offering Switch owners the chance to trade up their consoles free of charge, provided it was bought after the updated hardware was announced.

Issuing an official statement with The Verge, Nintendo has now addressed emerging reports and officially denied the existence of a Switch exchange program. Though the company’s response was limited, Nintendo additionally urged owners unsatisfied with their console to contact the company’s consumer support channels.

We do not have a Nintendo Switch exchange program. We always want players to enjoy their Nintendo Switch systems, and if anything ever gets in the way of that, we encourage them to visit http://support.nintendo.com for support, or to contact our consumer support team.”

Though Nintendo never officially confirmed a Switch exchange program, social media became the source of several instances that the promotion may indeed exist. A particular thread on Reddit became among the most convincing, recalling numerous legitimate-seeming conversations about such a program with Nintendo representatives–one user even including recorded audio as proof that these back-and-forths took place.

Nintendo officially nixing the idea of a Switch exchange program is sure to inspire a bit of buyer’s remorse for new owners as well as confusion regarding these recent reports. It’s certainly possible (not probable) that these posts could be a hoax, but this situation is more than likely the result of customer service members relaying information that wasn’t entirely accurate–the reported deals perhaps only in place for a few eligible Switch users.

What do you think? Are you bummed that Nintendo has debunked the Switch exchange program, or do you feel there’s still a chance you might be able to get an upgrade? Let us know in the comments below and be sure to follow Don’t Feed the Gamers on Twitter and Facebook to be informed of the latest gaming and entertainment news 24 hours a day! For more headlines recently featured on DFTG, check out these next few news stories:

Eric Hall1672 Posts

Phone-browsing Wikipedia in one hand and clutching his trusty controller in the other, the legendary Eric Hall spreads his wealth of knowledge as a writer for Don't Feed the Gamers. Be sure to catch his weekly "Throwback Thursday" segment for a nostalgic look at trivia from the past.

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